Policies at Bundles By Barbie
Return and Exchange Policies
Because We Care
We founded Bundles By Barbie with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
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NO Returns on hair or wigs
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NO Refunds on hair or wigs
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We will gladly exchange or credit returns on accessories/Sorry no cash refunds
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Only way to have item exchange is as follow
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If you ordered an item that was listed instock but was out of stock.
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If we sent wrong order out.
Shipping and Turnaround Time.
Please allow up to 3-5 business days for processing all custom orders.
All other orders take standard 1-3 business days for processing order. No order will be shipped on Weekend and Holidays.
All orders are shipped out using Standard USPS.
Check out USPS PAGE for more info.